Guides and tutorials

Hundreds of tutorials and step by step guides carefully written by our support team.

How to access your Hosting service using Filezilla

How to access your Hosting service through Filezilla To access and transfer your files you will need to download an FTP client, a program that connects to the remote FTP server and manages the sending/receiving of files. The most popular FTP client i (...)

How to transfer files in any directory on your Cloud server using an SFTP client

The following manual will show you how you can transfer files in any directory on your Cloud server using an SFTP client, by logging in as administrator("root") which has access to all directories on the server. This is useful, especially i (...)

How to fix eai_noname error in FileZilla

1. What is the EAI_NONAME error and when does it appear? The EAI_NONAME error in FileZilla is an error you may see when trying to connect to a server that does not have an FTP server or when FileZilla cannot resolve the server name to its IP. One of (...)

How to create an FTP account

FTP is the abbreviation of File Transfer Protocol. It is the means by which you can transfer your website or other files from your local computer to the Cloud space that you have with us (upload files), and vice versa. Create FTP user account Before (...)

How to modify the destination directory of an FTP account

The root directory of an FTP account is the topmost folder in the directory hierarchy. You will be able to see, from the selected folder, its contents and the contents of its child directories. To modify the root directory of an FTP account, you must (...)

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