Guides and tutorials

Hundreds of tutorials and step by step guides carefully written by our support team.

How to consult the 347 model via SWPanel

To consult the model 347 from your SWPanel you will have to click on the logo of your client account. Then click on 'My account' and finally, click on Invoices. info_capture The screenshot is for guidance only. It was taken on version 2025.00.0015 w (...)

How to manage your credit cards via SWPanel

To consult your cards linked to SWPanel, position your mouse cursor over the logo of your customer account -> "My account". Then click on Card Management: This section will display all the credit cards you have entered in your SWPanel. Here you can (...)

How to manage your balance via SWPanel

To consult and manage your SWPanel balance, position your mouse cursor over the logo of your customer account -> "My account". Then click on Balance Management: info_capture The screenshot is for guidance only. It was taken on version 2025.00.0017 (...)

How to view and manage your invoices from SWPanel

To consult all the invoices generated by your customer account, position your mouse cursor over the logo of your customer account -> "My account". Then click on Invoices: Here you will see all the invoices issued by SWHosting. You will visualize the (...)

How to add balance by bank transfer to SWPanel

To add balance to your SWPanel by bank transfer, you will need to log in to your SWPanel customer account and click on the icon of your account -> Add balance: info_capture The screenshot is for guidance only. It was taken on version 2025.00.001 (...)

How do I know the cost of my Cloud server?

Sometimes it is difficult to know what the amount of the invoice will be for your Cloud server, and more if you have increased or reduced resources during the active period. First, you must access your SWPanel , and through the search engine, indicat (...)

Contracts

In your SWPanel, you have at your disposal all the contracts concerning your services. You have the option to view them, print them or send them wherever you want, as well as to deactivate the automatic renewal of your services. Where do I find the c (...)

Validate customer account

The purpose of validating the customer account is to ensure that you really are who you say you are and to ensure that the use you are going to make of all the services you contract with SW Hosting, will be a legitimate use and according to the laws (...)

Billing

To do this, you must click on the first icon with your image -> "My account", in the pop-up menu, select the Invoices option. info_capture The screenshot is for guidance only. It was taken on version 2025.00.0016 with date 04/12/2024. (...)

Define the sending of electronic invoices

To perform this action you must click on your customer name and, in the pop-up menu, select "My account" -> Invoice sending definition. info_capture The screenshot is for guidance only. It was taken on version 2025.00.0016 with date 04 (...)

Change payment method

When you sign up for the first time for any of the services offered by SW Hosting, you make a payment through your credit card or through your PayPal account. From that moment on, your payment method is established to use your SWPanel balance when ma (...)

How to create an Administrative Ticket

To create an administrative ticket, go to the top right corner of your SWPanel, click on the logo of your customer account -> "My account" -> Administrative tickets, which is located in the Administrative formalities section. info_ (...)

How to change the email address for sending invoices

In order to change the e-mail account to which the invoices generated by your SWPanel services are sent, you must first position the mouse cursor over the logo of your customer account -> "My account", then click on "Define Invoice (...)

How can I download an invoice

To download the invoices generated by the services of your SWPanel, you must first position the mouse cursor over the logo of your customer account -> "My account", then click on "Invoices": info_capture The screenshot is for (...)

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