Administration - Manuals and Tutorials SW Panel

Setting up a Debian/Ubuntu/Windows server cloned from the template

By creating a Cloud using a deployment template, you will have to provision the server with a series of previous modifications in order to be able to operate with it. ⚠️ Important: When deploying a service using a deployment template, the same IP wi (...)

How can I activate reseller mode in my SWPanel account?

Activating the reseller format in your SWPanel account gives you multiple benefits, such as: Manage Hosting Templates, services, dns and resource control. Service control tools Community tools Generic service listings in SWPanel's main Dashboard Pos (...)

How to activate SWPanel InstantPass for my client account

To activate the login to your SWPanel account with InstantPass, you must first login to your SWPanel with the customer account you wish to activate it. Once in the general account dashboard, click on the SWPanel preferences icon. In the next section (...)

Upgrading Ubuntu 22.04 to 24.04

This manual will guide you through upgrading from “Ubuntu 22.04 LTS (Jammy Jellyfish)” to the latest Long Term Support (LTS) release of the Ubuntu operating system, Ubuntu 24.04 (Noble Numbat). This was released on 25 April 2024. Before we start with (...)

How to fix Error 500 Internal server error

The Error 500 – Internal Server Error is a general http code that is returned when, although no further information is available, the website server detects that something has gone wrong. You must take into account that this error can be reported in (...)

How to unblock PopUps in my Opera browser

To unblock PopUps in your Opera browser, once you see the message indicating that a popup window has been blocked, you must follow the steps below: Click on the Popup Message Icon button Click on the message "Always allow pop-ups from - " (...)

How to unblock PopUps from my Edge browser

To unblock PopUps in your Edge browser, once you get the message indicating that a popup window has been blocked, you will need to follow the steps below: Click on the Popup Message Icon button. Click on the message "Always allow pop-ups and re (...)

How to unblock PopUps in my Chrome browser

To unblock PopUps in your Chrome browser, once you get the message indicating that a popup window has been blocked, you will need to follow the steps below: Click on the Popup Message Icon button. Click on the message "Always allow pop-ups and (...)

How to unblock PopUps from my Firefox browser

To unblock PopUps in your Firefox browser, once you see the message indicating that a popup window has been blocked, you must follow the steps below: Click on the Options button. Click on the message "Allow popup windows for - "

How to consult the 347 model via SWPanel

To consult the model 347 from your SWPanel you will have to click on the logo of your client account. Then click on 'My account' and finally, click on Invoices. info_capture The screenshot is for guidance only. It was taken on version 2025.00.0015 w (...)

How to manage your credit cards via SWPanel

To consult your cards linked to SWPanel, position your mouse cursor over the logo of your customer account -> "My account". Then click on Card Management: This section will display all the credit cards you have entered in your SWPanel. Here you can (...)

How to manage your balance via SWPanel

To consult and manage your SWPanel balance, position your mouse cursor over the logo of your customer account -> "My account". Then click on Balance Management: In this section, you will be able to view the balance movements associated with your acc (...)

How to view and manage your invoices from SWPanel

To consult all the invoices generated by your customer account, position your mouse cursor over the logo of your customer account -> "My account". Then click on Invoices: Here you will see all the invoices issued by SWHosting. You will visualize the (...)

How to add balance by bank transfer to SWPanel

To add balance to your SWPanel by bank transfer, you will need to log in to your SWPanel customer account and click on the icon of your account -> Add balance: info_capture The screenshot is for guidance only. It was taken on version 2025.00.001 (...)

How do I know the cost of my Cloud server?

Sometimes it is difficult to know what the amount of the invoice will be for your Cloud server, and more if you have increased or reduced resources during the active period. First, you must access your SWPanel , and through the search engine, indicat (...)

Contracts

In your SWPanel, you have at your disposal all the contracts concerning your services. You have the option to view them, print them or send them wherever you want, as well as to deactivate the automatic renewal of your services. Where do I find the c (...)

Validate customer account

The purpose of validating the customer account is to ensure that you really are who you say you are and to ensure that the use you are going to make of all the services you contract with SW Hosting, will be a legitimate use and according to the laws (...)

Billing

To do this, you must click on the first icon with your image -> "My account", in the pop-up menu, select the Invoices option. info_capture The screenshot is for guidance only. It was taken on version 2025.00.0016 with date 04/12/2024. (...)

Define the sending of electronic invoices

To perform this action you must click on your customer name and, in the pop-up menu, select "My account" -> Invoice sending definition. info_capture The screenshot is for guidance only. It was taken on version 2025.00.0016 with date 04 (...)

Change payment method

When you sign up for the first time for any of the services offered by SW Hosting, you make a payment through your credit card or through your PayPal account. From that moment on, your payment method is established to use your SWPanel balance when ma (...)

How to create an Administrative Ticket

To create an administrative ticket, go to the top right corner of your SWPanel, click on the logo of your customer account -> "My account" -> Administrative tickets, which is located in the Administrative formalities section. info_ (...)

How to delete a MySQL or MariaDB Database

To delete a MySQL or MariaDB database from SWPanel, you will have to follow the following steps: Access the dashboard of the hosting service where the database is created. You can use the top search engine of your SWPanel From the blue side men (...)

How to change the email address for sending invoices

In order to change the e-mail account to which the invoices generated by your SWPanel services are sent, you must first position the mouse cursor over the logo of your customer account -> "My account", then click on "Define Invoice (...)

How can I download an invoice

To download the invoices generated by the services of your SWPanel, you must first position the mouse cursor over the logo of your customer account -> "My account", then click on "Invoices": info_capture The screenshot is for (...)

How to transfer a SWPanel service to a new SWPanel account

In this manual we explain how to migrate content between services with different names and between two SWPanel customer accounts. In this case, we will use the services hosting1.swmanuales.com (origin in customer account A) and hosting2.swmanuales.co (...)

Connection problems between SWPanel and my Cloud servers

The swhosting-rpc software package is the API that manages the communication and synchronisation between the operations carried out in SWPanel and your SWPanel and your Cloud server. When you perform an action in SWPanel, SWPanel will send a remote p (...)

Delegating Control of a DNS Zone to a subdomain

Delegating a DNS zone means transferring the responsibility for managing a specific part of your domain to another DNS server. It is like assigning the management of a particular area of the domain to a different computer or server. How does it work? (...)

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