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Configuring my Hosting email accounts in Thunderbird

The configuration shown in this manual requires the installation of a TLS security certificate for the mail of your Hosting

The data that we must take into account for the configuration of the mail account are the following:

  • Incoming mail server: mail.domain.com
    • IMAP port:** 993
    • POP3 port:** 995
  • Outgoing mail server: mail.domain.com
    • SMTP port: 465
  • Mail account
  • Password
  • Protocol: SSL/TLS

To view the connection data of your mail account from SWPanel you can review this manual.

In the Thunderbird manager, go to Tools → Account Settings (If you have not yet configured any account in Thunderbird, you can skip to step #3):

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The configuration screen will open. From there, go to Account operations → Add mail account:

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The wizard to add email accounts will open. Enter the requested data and click Continue:

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We remind you that from SWPanel you will not be able to see the information about the password of the email account, because in compliance with ISO 27001, LOPD and RGPD, we do not store or provide personal passwords, as well as we do not have access to the passwords of email accounts, much less provide them.

The Thunderbird manager will check that the data is correct before proceeding to the next step.

Once the verification is finished, it will show a check on the screen and will propose us a default configuration, together with the possibility of choosing between the IMAP protocol or the POP3 protocol. If the configuration is correct, we can proceed to click the Done button to finish the wizard and open the mail screen:

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If the configuration is not correct, click on the Manually configure button and proceed to modify the data manually. We must check that the data are correct (compare with the data provided at the beginning of the section). We can also modify the Username (optional, it does not affect the general configuration).

Once everything is checked and verified, click on the Test again button:

enter image description here We will see the data verification check. Click the Done button to finish the wizard and open the mail screen:

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Consult another manual of interest:

Mail accounts configuration